Hotel Policies

How your Bank handles transactions

• Each banking institution is different and their transaction and funds release policies and are beyond our control. We will be glad to assist with expediting the release of unused funds after you check out.
• Debit cards used as a method of payment behave differently than credit cards. You can expect an authorization limit to show as a pending charge against your available balance. We do not recommend using debit cards for guaranteeing reservations, or as a method of payment at check-in. Debit cards work best when used to settle an account at check-out.

Smoking Policy

• Smoking is only allowed outside in designated areas.
• Smoking in Seattle is a regulated activity [see ordinance] and must occur outdoors beyond 25 feet from any window or door of the Hotel [see designated smoking areas].
• Guests who smoke in their guest rooms will be charged a $250 cleaning fee and may be evicted from the hotel.
• Any violation of the outdoor smoking policy will result in a report to the Seattle Police Department and eviction from the hotel premises.
• Smoking Marijuana is strictly prohibited in guest rooms or the public areas.
• Illicit drug use of any kind will be reported immediately to the Seattle Police Department.

Pet Policy: Dogs Only

In addition to the regular credit card use policies a maximum of $75 + tax per stay. The fee is assessed at $25 per day up to the maximum. We provide doggy treats, waste bags and directions to a nearby off-leash dog park upon check in.

• Only dogs under 35 pounds are allowed to stay in guest rooms.
• No late check-outs are allowed on pet rooms.
• No dogs are allowed in Hydrotherapy Spa Studios or Suites.
• Dogs are expected to be house-trained. Dog owners are expected to use the waste bags at all times.
• Evidence of urination or feces in pet rooms may result in damage charges.
• Destruction of any property by a dog may result in additional damage charges.
• Dogs who threaten guests, employees and other pets may be evicted from the hotel.
• Dogs should never be left unaccompanied in the rooms.
• Dogs should never be left unaccompanied in a vehicle.
• Only registered service dogs are allowed in the breakfast room.

Eviction Policy

Any policy violation resulting in eviction may result in the loss of all deposits and credit card authorizations up to and including the maximum amount.